Privacy & Data Protection

G66 Privacy Policy – User Personal Data Protection

At g66, we understand that your trust depends not only on the quality of our games, but also on how we manage your personal information. This Privacy Policy clearly explains what we collect, why we need it, and how we protect it.

Updated: January 2026  |  Bahasa Malaysia
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Our Commitment to Protecting Your Data

Six core principles that underpin how g66 handles every user's personal information.

High-Level Encryption

All data transmitted between your device and g66 servers is protected with 256-bit SSL encryption — the same level of encryption used by leading banking institutions in Malaysia. Your data cannot be intercepted during transmission.

Strict Access Controls

Only G66 staff who genuinely require access to your data to carry out their authorised duties are permitted to do so. All access is logged and continuously monitored to prevent any internal misuse.

No Sale of Personal Data

G66 has never and will never sell, rent, or commercialise your personal data to any third party for marketing purposes. Your data belongs to you — not to us as a business asset.

Regulatory Compliance

G66 complies with all applicable data protection requirements, ensuring that the way we handle personal information meets international standards in the responsible online gambling industry.

Full Control in Your Hands

You have the right to access, correct, or request the deletion of your personal data at any time. G66 provides straightforward channels for you to manage your own privacy preferences and communication settings.

Full Transparency in Communication

G66 only sends you marketing communications if you have given your explicit consent. Every promotional email includes a clear and easy-to-use unsubscribe option.

Important Note: This Privacy Policy applies to all users of the g66 platform at g66.st. By registering or continuing to use our platform, you agree to the terms set out in this document.

1 Information We Collect

G66 collects several categories of personal information from users to ensure our platform operates smoothly, securely, and in accordance with regulatory requirements. We only collect what is strictly necessary.

Identity & Account Information

During registration and the identity verification (KYC) process, we collect:

  • Full name as stated on official documents
  • Date of birth to verify that you meet the minimum age requirement of 18 years
  • Active email address and mobile phone number
  • Current residential address
  • Copies of identification documents such as a valid MyKad, passport, or driving licence

Financial & Transaction Information

To securely process your deposits and withdrawals, we record:

  • Payment method details used (bank account number, e-wallet account name)
  • Deposit and withdrawal transaction history
  • Wagering activity records for AML (Anti-Money Laundering) compliance purposes

G66 does not store your credit or debit card numbers directly. All card payments are processed by PCI-DSS certified payment processors.

Technical & Usage Data

Automatically collected while you use our platform:

  • IP address and general geolocation information
  • Device type, operating system, and web browser version
  • Login activity and game session logs
  • Gaming preferences and navigation history within the platform

g66 Guarantee: We do not use invasive data collection techniques. All data is collected transparently and for clearly defined purposes.

2 Purpose of Data Collection and Use

Every piece of information we collect has a specific and legitimate purpose. g66 uses your personal data for the following purposes:

Purpose Data Type Legal Basis
Account management and verification Identity, KYC Contractual obligations
Deposit & withdrawal processing Finance, transactions Contractual obligations
AML compliance & regulation Transactions, identity Legal obligations
Platform improvement & user experience Technical, usage Legitimate interests
Customer support communications Contacts, account Contractual obligations
Marketing and promotions (with consent) Contacts, preferences Consent
Fraud detection & security Technical, transactions Legitimate interests

G66 will not use your data for any purpose beyond those stated above without first obtaining your consent. Any changes to the purpose of data use will be communicated to you via platform notification or email.

3 Information Sharing with Third Parties

G66 understands that data sharing is a sensitive matter. We does not sell or rent your personal information to anyone. However, there are limited situations where sharing data with certain parties is necessary:

  • Payment Processors: Certified and registered payment partners are required to securely process your financial transactions. They receive only the minimum information necessary.
  • Identity Verification Service Providers: Integrated third-party KYC services help us verify user identities for regulatory compliance purposes.
  • Gaming Platform Providers: Game development companies that provide content on the g66 platform may receive non-personally identifiable session data for technical purposes.
  • Legal Authorities: When required by law, court order, or a valid request from a law enforcement agency, G66 is obligated to disclose the necessary information.

All third parties working with g66 are bound by strict data protection agreements and are not permitted to use your information beyond the scope of the services they provide to us.

Our Standards: Every third-party partner of g66 undergoes a rigorous security and data compliance screening process before any collaboration begins.

4 Data Storage and Security Measures

Your data security is the absolute priority of g66. We invest seriously in security infrastructure to ensure your information is always protected.

Server Infrastructure

G66 user data is stored on servers located in internationally certified data centres with 24-hour physical security controls, multiple backup systems, and protection against cyber attacks.

Technical Security Measures

  • 256-bit SSL encryption for all data in transit
  • Database-level data encryption for sensitive information that is stored
  • Two-factor authentication (2FA) for user accounts and internal staff access
  • 24/7 security monitoring with automated intrusion detection systems
  • Penetration testing periodically by independent security experts
  • Role-based access controls for g66 internal staff

Incident Response: In the event of any data breach affecting your information, G66 is committed to notifying you within the stipulated timeframe and taking immediate remedial action.

5 Cookies and Tracking Technologies

G66 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Functional Cookies: Saves your preferences such as language selection and display settings to provide a more personalised experience.
  • Analytics Cookies: Helps us understand platform usage patterns in an aggregated and anonymised manner for continuous improvement purposes.
  • Marketing Cookies: Used only with your consent to display relevant promotions based on your interests.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the g66 platform. Information collected through analytics cookies is not shared with third parties for commercial purposes.

6 Your Rights as a User

G66 recognises and respects your rights regarding personal data. You have the following rights, which you may exercise at any time:

You have the right to request a copy of all personal information G66 holds about you. We will provide this information in a readable format within a reasonable timeframe upon receipt of your request. Requests can be made through G66 customer support.

If you find that any personal information we hold is inaccurate or incomplete, you have the right to request an immediate correction. Please update your profile information directly in your G66 account or contact our customer support.

You have the right to request the deletion of your personal data. However, this right is subject to G66's legal obligations to retain certain records — for example, financial transaction records must be kept for a minimum period for AML and regulatory compliance purposes.

You have the right to object to the processing of your personal data for direct marketing purposes at any time. Every G66 marketing email contains an easy-to-use unsubscribe link. Your request will be processed in a timely manner.

You have the right to receive your personal data in a structured, machine-readable format. This allows you to easily transfer your information to another service provider should you choose to do so.

7 Children's Data Protection

The g66 platform is exclusively for users aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.

If we find that information from a minor has been collected inadvertently, we will take immediate steps to delete that information and terminate the relevant account. Parents or guardians who discover that their child has registered a G66 account are requested to contact our support team immediately.

8 Cross-Border Data Transfers

In the course of its operations, G66 may transfer your personal data to servers or processors located outside Malaysia. When such transfers occur, G66 ensures that:

  • The recipient country has an equivalent or higher level of data protection.
  • Legally binding data transfer agreements are established with data recipients.
  • All data transfers comply with applicable regulatory requirements.

Your data will not be transferred to any jurisdiction that does not offer adequate protection. G66 continuously monitors changes in data protection laws to ensure full compliance at all times.

9 Data Retention Period

G66 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are general data retention guidelines:

  • Active account data: Retained for the duration your account is active and for an additional period after account closure for regulatory purposes.
  • Financial transaction records: Retained for a minimum of 5 years after the transaction for AML and tax compliance requirements.
  • Security and access logs: Retained for 12 months for security incident investigation purposes if needed.
  • Customer support communication data: Retained for 3 years for reference and service improvement.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with industry-standard procedures.

10 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the G66 Data Protection Officer (DPO) team is here to help.

You can reach us via:

  • Live Chat: Available 24/7 directly on the g66 platform
  • Email: [email protected]
  • FAQ Page: Refer to FAQ us for answers to general enquiries

We are committed to responding to every privacy-related enquiry within a reasonable timeframe. For requests that require further investigation, we will keep you informed of your case progress on a regular basis.

Policy Review: This Privacy Policy is reviewed periodically and updated as necessary to reflect changes in our practices or legal requirements. The "Updated" date at the top of this page indicates the latest version currently in effect.

Your Data is Safe. Play with Greater Peace of Mind.

G66 protects every detail of your information with industry-standard encryption technology. Register your account today and enjoy a safe, fair, and enjoyable Malaysian online casino experience.

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